Updated: April 15th, 2021

Community Covid-19 Update: Taos County is in the Turquoise!

The State of New Mexico, our local resort, the local community, and the Edelweiss have been closely aligned and have all worked together to execute a plan that allowed our resort community to operate a safe and enjoyable winter ski season.  The Edelweiss Lodge and Spa along with Taos Ski Valley Inc. have been certified as a New Mexico Safe Certified Businesses, and will abide by all required safe practices and more to keep our community and visitors safe.  As things slowly begin to return to normal we remain committed to safe practices and following all state and local guidelines and safety protocols to assure that visitors this summer also can be sure of a safe visit.

We are thrilled to report that our community’s efforts allowed us to successfully navigate the winter ski season without any known outbreaks in our community.  With Covid cases on the decline in our community and the state of New Mexico and restrictions slowly being lessened on area businesses, we are hopeful that we can provide services to the public this summer with fewer restrictions and inconveniences.

The focus of our community’s efforts has been and remains not simply to open, but to ensure that we can remain open by avoiding opportunities for the virus to come to our community and spread within it.  Some common sense practices will still be asked of our visitors but we feel these are a small price to pay to continue to assure that the Corona Virus does not take hold in our community.  We continue to count on you to help us make this a safe and enjoyable summer for all our guests. The following is a review of various aspects of the guest experience in Taos Ski Valley and the Edelweiss this summer and how a visit this summer will differ from the past.

 

Cautiously Returning to Normal!: What to Expect (& What Not to Expect) this Summer

The state of New Mexico has developed a “Red to Green” system which establishes various levels of restrictions that are enforced by county based on per capita case counts and positivity rates.  Taos County is currently in the “Turquoise” with the least restrictions however state wide mask mandates remain in effect and there are some restrictions in place that must be followed.  The following is a summary of the latest restrictions and updates that we feel all guests should be aware of prior to visiting Taos Ski Valley and the Edelweiss Lodge and Spa.

Food and Beverage: Blonde Bear Tavern/Cafe Naranja OnLine Menu

Dining options in Taos Ski Valley are more limited this summer than in the past with both the Stray Dog Cantina and the beloved St. Bernard closed indefinitely.  Currently NM Public Health orders restrict indoor and outdoor dining to 75% of capacity for restaurants (under Turquoise restrictions levels).

The Cafe Naranja plans to be open starting Memorial Day weekend through to early September offering breakfast and lunch from 8am to 2pm each Friday through Monday.  Stay tuned for the updated menu coming soon.  The menu will be offered to dine in “at our lovely outdoor courtyard” as well as to go with the possibility of limited indoor dining being considered as well.

Our condominiums all feature full kitchens including all the gadgets you’d find at home for a comfortable cooking experience.  We are encouraging our guests to bring some groceries along so that you can be a little more self-sufficient.  Here in the ski valley we have a small convenience store that offers all the basics (bread, eggs, milk, soup, etc.).  If you require produce or specialty items you will need to do your grocery shopping at home or in the town of Taos.

Edelweiss Hot Tub, Dry Sauna, and Exercise Room:  Due to current public health orders, the Edelweiss’ hot tub, dry sauna, and fitness center are not available for guest use.  While these health orders are subject to change, the Edelweiss reserves the right to keep these facilities closed in the interest of reducing opportunities for the possible spread of Covid-19.  We are asking our guests to assume that these facilities will not be available this summer.

The Spa at the Edelweiss:  The spa will also be open this summer for massage services for Edelweiss guests and the general public offering  world class massage and body work treatments.  Due to new, heightened cleaning protocols we have had to reduce the number of appointments offered per day.  Please book ahead of time if you are interested in a session with one of our talented and experienced therapists.  All reservations must be made prior to 6pm the night before the scheduled treatment.

We have also applied new screening requirements which have been put in place to assure the safety of our guests and therapists alike.   Current New Mexico Covid Safe Guidelines will prohibit the offering of facials.  You can contact our spa director at 575-770-8934 or by email at katkett@hotmail.com.

For a complete list of therapies offered this winter along with pricing please visit our Spa Webpage.

 

The Edelweiss’ Covid Social Contract and Guest Screening

Keeping everyone safe requires that our guests agree to do their part.  This summer all guests at the Edelweiss will be required to sign and abide by our “Covid Social Contract by which they agree to all required NM standard safe practices such as social distancing, the wearing of masks, and other simple measures that help keep us all safe and well.   For the summer season, our local government will require that all overnight visitors to Taos Ski Valley go through a basic screening process upon arrival and those with symptoms of Covid-19 will likely be refused service/entry. Here are the currently approved screening questions that all overnight visitors to Taos Ski Valley guests will be required to complete upon arrival.

For the latest information on the affected states, public health mandates and requirements please visit the New Mexico Public Health Covid Information page.  The State’s 14 day quarantine order has been lifted as of February 11th, 2021.

Deposit/Cancellation Policies for Winter 2020/21  (Summer Policies Pending as of this writing)

All Reservations are subject to the policies and guidelines set forth below.

  • All reservations will be secured with a credit card and an advanced deposit equal to 25% of the total projected stay value.
  • For all holiday season reservations (Dec. 19-Jan. 6 and March 6-20) the advanced deposit will be non-refundable. The balance for holiday period reservations is due and non-refundable 14 days prior to scheduled arrival.
  • For all other periods any cancellation made up to 15 days prior to your scheduled arrival, 10% of the paid deposit or $35 (+tax) whichever is larger will be non-refundable. For cancellations made 14 days or less prior to your arrival, the full deposit is non-refundable.
  • For any cancellation within 72 hours of the scheduled arrival time, the full value of the stay will charged.

Special Covid-19 Cancellation Policies: We understand that these are uncertain times and that planning a trip is more complicated than ever.  With that in mind, the following special Covid related policies will be in effect for all coming winter season reservations:

  • In the event of a voluntary or mandated closure of the Edelweiss or the Taos Ski Valley resort operations for safety reasons, a full refund of your deposit less a $35 (+tax) processing fee will be provided.
  • In the event that a guest must cancel their reservation due to Covid-19 illness in the party or a status change of a party member to high-risk, a full refund less a $35 processing fee will be provided with a doctor’s note confirming the reason for cancellation.
  • Changing arrival and/or departure dates or unit types may be considered a cancellation subject to the policies stated above.
  • There are no refunds for late arrivals or early departures regardless of circumstances.
  • All guests’ reservations will require agreement to and adherence to the Edelweiss’ “Covid Social Contract and Waiver” which will be provided at the time of booking. 
  • All guests will also be required to complete a self-screening questionnaire upon arrival at the Edelweiss.

While this season’s visit will be unlike any ski vacation you have ever had, our community believes that we can still create the environment for a safe and fun ski vacation.  Things will be different but by now we are all well used to that, and willing to do what it takes to be able to safely enjoy a ski vacation that is needed more than ever before.  With your help and careful planning (and some sacrifices all around) we can make this winter as safe, enjoyable, and spectacular as a Taos ski vacation always is!

This is what we know now and is subject to change.  We will do our best to keep you informed with changes as they occur.

-Kent Forte, General Manager

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