Updated: March 3rd, 2021

Community Covid-19 Update: Quarantine Requirement Lifted!

The State of New Mexico, our local resort, our local community, and the Edelweiss have been closely aligned and have all worked together to develop a plan to open our resort community for a safe and enjoyable ski season.  The Edelweiss Lodge and Spa along with Taos Ski Valley Inc. have been certified as a New Mexico Safe Certified Businesses, and will abide by all required safe practices and more to keep our community and visitors safe.

We are excited to announce that our TSV community is being very proactive in its management and surveillance of Covid with daily screening and bi-weekly surveillance testing to which all area staff are subjected.  After several rounds of testing over the season thus far, we have successfully kept Covid-19 out of our local community with a zero positivity rate from our staff surveillance testing program!

On February 10th, the Governor announced the loosening of travels restrictions and officially lifted the 14 day quarantine requirement for anyone entering the state of New Mexico from a “high-risk state”.

The focus of our community’s efforts has been not simply to open, but to ensure that we can remain open for the entire ski season.  Unfortunately this means that some aspects of the traditional ski vacation may not be offered, or will be impacted by our approach that takes this long term view into account.  We are counting on you to help us make this a safe and enjoyable season for all our guests. The following is a review of various aspects of the guest experience in Taos Ski Valley this winter and how this year will differ from the past.

 

A Season Like No Other!: What to Expect (& What Not to Expect)

Opening day for the winter 2020/21 ski season was officially December 11th, 2020 and thus far the slopes have hosted locals and visitors alike with tremendous success.  We recently received 25” of fresh snow and now virtually every run is open, including Kachina Mountain!  Vacationing in Taos Ski Valley this season, as the world grapples with the pandemic, is a season like no other.   Please read on to learn about what to expect both on and off the mountain.

This page is updated regularly in order to provide the most accurate information on what we think you should be aware of.   However, if there is anything we have learned through this pandemic, it is that things change, and flexibility and understanding will be required by all of us as we navigate skiing in this most unusual of times.

The Ski Resort:  Ticketing, Lessons, and More

This season Taos Ski Valley has committed to limit the number of skiers on the mountain each day to 25% of the resort’s peak capacity (based on state requirements).  This will greatly reduce the crowds during peak periods (holidays and weekends) and allow visitors to physically distance while enjoying time on the slopes.  The on mountain experience has truly felt like a private mountain for those lucky enough to be here this winter.  Complete and updated details for the resort’s Winter Operations can be found HERE while below we provide a few highlights.

Ticketing: The most important implication of the capacity limits is that visitors will have to purchase lift tickets online in advance for each specific day they intend to ski in order to insure access to the slopes.  All ticket purchases must be made directly through the resort; the Edelweiss will have no access to purchase or offer lift tickets for our guests this year.  Once the capacity is met for a given day no additional lift tickets will be available.  Please purchase your tickets right away, especially if you plan to visit and ski during a typically busy time period.  Lift ticket prices for adults are $85 for non-peak periods (Monday-Thursday, non-holiday) and $128 for all peak periods (Friday-Sunday and Holidays).  Tickets are fully refundable up to 14 days prior to the date of first use so there is no risk in purchasing your tickets early.

The Edelweiss strongly suggests that lift tickets be purchased in advance of paying your deposit for lodging to assure that lift ticket availability is not an issue for your visit.

Ikon Pass: Ikon pass holders have a separate system via the Ikon Reservation website for reserving access to the slopes at Taos Ski Valley. There is a limit on daily Ikon pass holders each day and some dates may be blocked out.

Lessons and Childcare: In effort to slow the spread of Covid-19 the resort is not offering group lessons or child care. Private ski and ride lessons (for up to 5 guests) for visitors of all ages will be offered including “Private Ski Weeks”.

All lessons require 24 hour advanced notice and all reservations will be made online directly with Taos Ski Valley.  There are fewer ski school instructors on staff this year so we highly recommend making reservations for lessons as early as possible.

Properly fitting masks and social distancing will be required at all times on the mountain and all public areas in our community.

All visitors will be required to sign “The Taos Pledge” to assure everyone in our community is doing their part to stop the spread of Covid-19.

On mountain food outlets, bathrooms, and warming huts/areas for public shelter will have limited capacities and are currently restricted to outdoor and take-out dining only.

The resort is now running the traditional parking lot shuttle buses on a limited basis (“cattle cars” as they have been affectionately known).  The resort has also set up a skier drop off area at the “top” of the parking lots where drivers can drop off skiers and equipment before finding a parking place and walking back up to join the rest of their group.

Transportation Updates:

Unfortunately Taos Air is not operating this winter due to the on going Covid-19 pandemic.  Additionally it should be noted that the regional bus service between Taos and Taos Ski Valley will not be operating this season.

The resort is also not running the traditional parking lot shuttle buses (“cattle cars” as they have been affectionately known).  They have however set up a skier drop off area at the “top” of the parking lots where drivers can drop off skiers and equipment before finding a parking place and walking back up to join the rest of their group.

 

Food and Beverage: Blonde Bear Tavern/Cafe Naranja OnLine Menu

Dining options in Taos Ski Valley are more limited this winter than in the past.  Currently NM Public Health orders prohibit restaurants from offering in-door dining.  In addition, we are sad to announce that the iconic TSV restaurant ‘Stray Dog Cantina’ closed its doors for good this summer and the historic Saint Bernard is not operating at all this winter.

The area businesses have pivoted to accommodate hungry guests with to-go options and some outdoor dining.   At the Edelweiss we have created a more robust take-out menu to continue offering visitors the opportunity to enjoy high-quality, freshly made food and beverages despite the current restrictions.   Café Naranja and the Blonde Bear Tavern offer a full breakfast menu, nightly dinner specials, soups, salads, breads, spreads and more.  In addition, we have our signature cocktails (for one) or cocktail kits (for a group) all to-go!

Click HERE to see our menu and to place an online order.

Our condominiums all feature full kitchens including all the gadgets you’d find at home for a comfortable cooking experience.  We are encouraging our guests this season to bring some groceries along so that you can be a little more self-sufficient.  Here in the ski valley we have a small convenience store that offers all the basics (bread, eggs, milk, soup, etc.).  If you require produce or specialty items you will need to do your grocery shopping at home or in the town of Taos.

Alpine Xtreme Ski Shop:  The Alpine Xtreme Ski Shop located within the Edelweiss will is offering complete rental services for skis and snowboards and 20% discount for all Edelweiss guests (reserve HERE for an automatic discount).  Advanced reservations will be crucial this year as they are attempting to avoid and/or minimize the need for face to face contact.  Alpine has requested that all reservations be paid in full prior to arrival to speed the process and minimize contact (note that all deposits/payments for equipment rentals are fully refundable for cancellations).  All Alpine Xtreme and all other Cottam’s Ski Shops are not offering overnight equipment storage for multiday rentals.  A large ski rack is located in the Edelweiss courtyard and reserved for overnight ski storage for Edelweiss guests only.  The racks will be locked nightly and opened each morning.   We also have ski and snowboard storage available inside our club room from extra security.

Edelweiss Hot Tub, Dry Sauna, and Exercise Room:  Due to current public health orders, the Edelweiss’ hot tub, dry sauna, and fitness center are not available for guest use.  While these health orders are subject to change, the Edelweiss reserves the right to keep these facilities closed in the interest of reducing opportunities for the possible spread of Covid-19.  We are asking our guests to assume that these facilities will not be available this winter.

The Spa at the Edelweiss:  The spa is opened for daily massage services for Edelweiss guests and the general public offering  world class massage and body work treatments.  Due to new, heightened cleaning protocols we have had to reduce the number of appointments offered per day.  Please book ahead of time if you are interested in a session with one of our talented and experienced therapists.  All reservations must be made prior to 6pm the night before the scheduled treatment.

We have also applied new screening requirements which have been put in place to assure the safety of our guests and therapists alike.   Current New Mexico Covid Safe Guidelines will prohibit the offering of facials.  You can contact our spa director at 575-770-8934 or by email at katkett@hotmail.com.

For a complete list of therapies offered this winter along with pricing please visit our Spa Webpage.

 

The Edelweiss’ Covid Social Contract and Guest Screening

Keeping everyone safe requires that our guests agree to do their part.  This winter all guests at the Edelweiss will be required to sign our “Covid Social Contract by which they agree to all required NM standard safe practices such as social distancing, the wearing of masks, and other simple measures that help keep us all safe and well.   For the winter season, our local government will require that all overnight visitors to Taos Ski Valley go through a basic screening process upon arrival and those with symptoms of Covid-19 will likely be refused service/entry. Here are the currently approved screening questions that all overnight visitors to Taos Ski Valley guests will be required to complete upon arrival.

For the latest information on the affected states, public health mandates and requirements please visit the New Mexico Public Health Covid Information page.  The State’s 14 day quarantine order has been lifted as of February 11th, 2021.

Deposit/Cancellation Policies for Winter 2020/21

All Reservations are subject to the policies and guidelines set forth below.

  • All reservations will be secured with a credit card and an advanced deposit equal to 25% of the total projected stay value.
  • For all holiday season reservations (Dec. 19-Jan. 6 and March 6-20) the advanced deposit will be non-refundable. The balance for holiday period reservations is due and non-refundable 14 days prior to scheduled arrival.
  • For all other periods any cancellation made up to 15 days prior to your scheduled arrival, 10% of the paid deposit or $35 (+tax) whichever is larger will be non-refundable. For cancellations made 14 days or less prior to your arrival, the full deposit is non-refundable.
  • For any cancellation within 72 hours of the scheduled arrival time, the full value of the stay will charged.

Special Covid-19 Cancellation Policies: We understand that these are uncertain times and that planning a trip is more complicated than ever.  With that in mind, the following special Covid related policies will be in effect for all coming winter season reservations:

  • In the event of a voluntary or mandated closure of the Edelweiss or the Taos Ski Valley resort operations for safety reasons, a full refund of your deposit less a $35 (+tax) processing fee will be provided.
  • In the event that a guest must cancel their reservation due to Covid-19 illness in the party or a status change of a party member to high-risk, a full refund less a $35 processing fee will be provided with a doctor’s note confirming the reason for cancellation.
  • Changing arrival and/or departure dates or unit types may be considered a cancellation subject to the policies stated above.
  • There are no refunds for late arrivals or early departures regardless of circumstances.
  • All guests’ reservations will require agreement to and adherence to the Edelweiss’ “Covid Social Contract and Waiver” which will be provided at the time of booking. 
  • All guests will also be required to complete a self-screening questionnaire upon arrival at the Edelweiss.

While this season’s visit will be unlike any ski vacation you have ever had, our community believes that we can still create the environment for a safe and fun ski vacation.  Things will be different but by now we are all well used to that, and willing to do what it takes to be able to safely enjoy a ski vacation that is needed more than ever before.  With your help and careful planning (and some sacrifices all around) we can make this winter as safe, enjoyable, and spectacular as a Taos ski vacation always is!

This is what we know now and is subject to change.  We will do our best to keep you informed with changes as they occur.

-Kent Forte, General Manager

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